Back to site

F.A.Q.

F.A.Q


Question: Why does a Squishy Petri cost more to ship than a a t-shirt?

Answer: The reason that a Squishy Petri increases the cost of shipping substantially is the fact that it is quite wide and cannot be flattened like a t-shirt. Only the first Petri costs a lot to ship. Each additional one costs $.50, $.75, or $.90 depending on whether you live in Canada, the USA, or somewhere else in the world.


Question: Where can I get a discount code and how do they work?

Answer: Discount codes can currently be obtained 1 of 3 ways: Receive the code in a facebook fanpage update (for fans only), receive a code randomly for being a youtube subscriber, or win a code by participating in one of the facebook fanpage competitions. Codes vary in value and are only useable for a limited time. Codes can be entered once you have selected the items you would like to purchase and are about to checkout - just look for the box labeled "Discount code (optional):".

Check out the Peterpot! option on the right under info for links to the Peterpot fanpage, website, and youtube channel.


Question: How long does it take to receive an order after I have purchased it?

Answer: Depending on the time of the day that you ordered, your order may be shipped the same day, but typically it will be shipped no later than one to two days after you have ordered. Once it has been shipped, Canada Post says it may take up to 4-6 weeks to receive, however it often takes only 3-7 business days within Canada, 4-10 business within the US and 6-10 business days internationally. These times may be a bit longer due to the high volume of mail being sent during the holiday season.